About AAC - The AAC Way

AAC aims to provide competition to the existing automobile clubs. Competition will lead to lower prices and more innovative products and services for all members. AAC also aims to be different - here's how:

Offering Better Value

AAC Roadside Assistance aims to be the best value roadside assistance product on the Australian market. We are up to half the price, and in some cases even less, than the traditional automobile clubs.

Supporting Small, Local Businesses

We support small, local business. AAC Roadside Assistance is provided via a network of >900 emergency response vehicles, in many cases “mum and dad” companies, supporting local communities.

One Australia Needs One Australian Automobile Club

The traditional automobile clubs operate on a state by state basis only. Therefore they are unable to provide truly national services, or speak with one national voice. This leads to higher costs – as many administrative functions are duplicated state by state – and a fragmented voice to federal government. This has not been good for Australian motorists.

Speed and Convenience of the Web

Everyday thousands of Australians book air tickets or rental cars via the web. This has the benefit of allowing customers to do these things whenever they want (24 hrs a day, 7 days a week), stops long waits for a telephone operator, as well as saving administration costs, which can then be passed back to customers. AAC is fully web based. We ask all members to sign up, as well as change vehicle or other details, via the easy to use AAC web site. If you get stuck, or need help, do not hesitate to call our information desk.

No Renewal Hassles

When you join AAC, you stay a member until you cancel – just like your telephone subscription. This stops the hassle of yearly renewals, or the risk of Members forgetting. It also saves in printing, mailing and administration costs. AAC can then pass these savings back to Members in lower fees. You can cancel at anytime, and we refund any unused membership months (after the initial sign up period of one year).

Standing Up for the Average Australian Motorist

We believe that more resources and attention needs to be directed at high risk motoring groups (the young, the aged, minority groups, motorcyclists and heavy vehicle users) and serious repeat offenders. With a more targeted approach the greatest impact on road safety can be achieved. Blanket, draconian measures (such as mass deployment of speed cameras) are not necessarily the best use of resources. Further, they risk losing the continued support and respect of the average motorist.